FAQs
Where is the TV Advertising Summit and how to get there?
The conference venue is the Hilton Tower Bridge, 5 More London Place, Tooley Street, London SE1 2BY, it is located on the South side of the River Thames, a short walk from London Bridge Rail and Underground station.
Can I transfer my place to someone else?
Substitute delegates are welcome at no extra charge. Please notify us by sending an email to isabel.sainsbury@haymarket.com. Please include the full contact details (name, job title, email, dietary/accessibility requirements) of the new attendee.
Can I cancel my booking?
Cancellation of registrations must be received in writing to isabel.sainsbury@haymarket.com
Any cancellations that still have payment outstanding will be liable for either the administration fee, 50% of the registration fee or the full registration fee, depending on the date and time of the cancellation.
Substitute delegates are welcome at no extra charge but we require you to advise us of any substitutions (including full contact details, dietary and accessibility requirements) no later than Monday 10 August, 2026.
When will I receive joining instructions for the event?
You will receive joining instructions one week prior to the event. If you have not received this information, please email isabel.sainsbury@haymarket.com with your booking reference number.
When will I receive my conference badge?
Upon arrival please head towards the registration desk where you will be provided with a badge. Please ensure that you wear your badge at all times.
In the event that you lose your badge, a replacement must be obtained at registration.
Is there a cloakroom at the venue?
Are lunch and refreshments included in the registration fee?
Hot and cold refreshments will be available in the networking area throughout the day and are included in your ticket. If you told us about any allergies or dietary requirements when registering, these will have been shared with the venue.
Is WI-FI available?
Complimentary WI-FI will be available for general web browsing and email throughout the event.
What is the dress code?
The dress code for the conference is smart casual.
Will there be photography at the event?
There will be photography and/or video production taking place during the conference and the resulting images may be used for promotional purposes on-line and/or in printed materials.
How can I get involved as a sponsor?
To find out how to become a sponsor or exhibitor and to hear about our customised packages which offer you a full range of promotional opportunities, please contact charlie.giradot@haymarket.com
How can I get involved as a speaker?
For more information on speaking opportunities please contact ben.horley@haymarket.com